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Category: Troubleshooting

Step-by-step Junos troubleshooting: BGP flaps, L2 loops, interface errors and log analysis.

SRX Session Out Pkts 0: Why Packets Never Forward and How to Fix It

An SRX in flow mode creates a session, the policy matches, and show security flow session still shows Out: Pkts: 0. This guide walks through the real diagnostic order and the root causes that actually cause it, ranked by how often they show up in the field.

EVPN Duplicate MAC Suppression Blocking VRRP Failover: Causes and Fix

VRRP or SBC failover in an EVPN-VXLAN fabric stops working because the new active node's MAC address gets stuck as a duplicate and traffic keeps flooding to the old location. This guide walks through the real root causes in order of frequency and the exact commands to fix and prevent it.

EX Alarm /var Partition Usage Is High: Find What Filled It and Free Space Safely

The EX alarm /var partition usage is high usually means leftover install images, old package sets after an upgrade, runaway logs or core dumps. This guide gives the checks in order, ranks the causes by how often they happen, and shows which files are safe to delete and which are not.

Junos DHCP Relay Not Working: Read the Drop Counters, Then Fix the Real Cause

When Junos DHCP relay is not working, the drop counters in show dhcp relay statistics usually name the cause. This guide explains each counter, gives checks in order from cheapest to most expensive, and ranks the causes by how often they happen. It includes copy-ready EX and SRX configs and shows healthy output.